(45 votes)

Microsoft Tech Support

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How the scam works:

The growing number of computers per household all over the world has offered scammers a variety of fraud ideas.

One of the latest telephone scams reveals criminals calling house numbers, claiming to be Microsoft technicians offering “free security checks”. Once they get the victims’ trust to get them logging into their computers, the scammers get either remote access to the machines or trick them to give away credit card number information.

According to a survey done by Microsoft, 16% of their product users have received such phone calls. You can get one too, not necessarily from “Microsoft techies”, but from fake Apple, Samsung, Google reps, etc. This scam is also known as the Scareware Scam.

How to avoid:

These companies are so busy already offering tech support - it’s probably impossible for them to call you, instead of the other way around.

Make your friends and family aware of this scam by sharing it, using the buttons provided.

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There are 64 comments

  • On Tuesday, August 12, 2014, Alison wrote:

    Have had a few calls from these guys saying they were Microsoft windows support usually just hang up. Today I woke up on the wrong side of the bed and decided I'd play along and by the end of it make him wish he never bothered calling. I was extremely difficult annoying and down right rude plus i pulled him up on everything, his constant repetition his lack of vocabulary when I steered him off his "script" I threw in a few things about my computer not being used and I'd had it given to me so wasn't technically registered in my name, and he continued to babble on about my gateway being under threat or my families blah blah blah I eventually gave in and told him I know he's trying to scam me and he kept saying no mam I'm trying to help - yes help yourself to my details! So I kindly told him where to go and that I was calling the police because I'd been recording the whole conversation (I hadn't but hey!) Not enough is done about these things it needs to stop!

  • On Monday, August 11, 2014, Doreen Miller wrote:

    I've received 4 calls like this, one of the so called techs,,, said my husband called them for support the day before, I asked him if he was clairvoyant as my husband passed away 7 years previous, needless to say he couldn't get off the phone quick enough.
    I'm grateful for this alert.

  • On Wednesday, August 06, 2014, Pamela Pelham wrote:

    I received a call today August 6th 2014 from a Windows tech saying my computer was sending them alerts and to turn on my laptop. I said my laptop hasn't been connected to the internet in over 6 months and that I felt this was a scam.

  • On Wednesday, August 06, 2014, Pamela Pelham wrote:

    I received a call today from a Windows tech saying my computer was sending them alerts and to turn on my laptop. I said my laptop hasn't been connected to the internet in over 6 months and that I felt this was a scam.

  • On Tuesday, August 05, 2014, Lester wrote:

    001162985576
    called twice today.
    said they are Windows Technicians my licence has expired and their database is reporting errors from my laptop. They asked me to boot my laptop to fix it. I asked them to hold, called my brother who is an electrician and pc whizz he said No!!! SCAM!!!! Hung up immediately! Beware all.

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