(47 votes)

Microsoft Tech Support

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How the scam works:

The growing number of computers per household all over the world has offered scammers a variety of fraud ideas. One of the latest telephone scams reveals criminals calling house numbers, claiming to be Microsoft technicians offering “free security checks”. Once they get the victims’ trust to get them logging into their computers, the scammers get either remote access to the machines or trick them to give away credit card number information. This is also known as the Scareware Scam.

Watch the video below to see in action how the scam happens.

Microsoft Tech Support Scam Video

According to a survey done by Microsoft, 16% of their product users have received such phone calls. You can get one too, not necessarily from “Microsoft techies”, but from fake Apple, Samsung, Google reps, etc.

How to avoid:

These companies are so busy already offering tech support - it’s probably impossible for them to call you, instead of the other way around. If you watched those videos above you will know exactly how to play with the scammers when they call.

Make your friends and family aware of this scam by sharing it, using the buttons provided.

There are 110 comments

  • On Saturday, April 04, 2015, Jessica wrote:

    I got a call from an unknown number. It was a lady with a very thick Indian accent, swearing that we hadn't updated our "Microsoft Security" and at that point I knew it was a scam, mostly because 1. I check for updates daily and 2. If Microsoft was calling, would it not come up on the caller ID as Microsoft... and oh yeah most importantly... 3. I have a Mac... I haven't owned a Microsoft based system in about 9 years. Please be warned unless you have directly contacted Microsoft for phone assistance(online through their site) IT IS A SCAM, DO NOT GIVE THEM PASSWORDS, CREDIT CARD NUMBERS, IP ADDRESSES, AND DO NOT UNDER ANY CIRCUMSTANCES OPEN COMMAND(CMD) PROMPT UNLESS YOU KNOW WHAT YOU ARE DOING BECAUSE YOU CAN SERIOUSLY DAMAGE YOUR PC. So it is a scam if you haven't called Microsoft or any other company directly... or requested phone assistance, through the official websites, within a few minutes of getting the call...

  • On Thursday, March 05, 2015, mohak sahu wrote:

    I had recieved a mail that i had won 5000000 pounds an a car from the cheverlet company,they asked me to give my details like phone number,address etc. I mailed these details to them on 27/2/15 at that time there was no balance in my sim card.
    There was no reply from them for many days. but on 4/3/15 bought 100 rupees balance for my sim card. And after 2 hrs i recieved a phone call from 44701285432 this number.the man said that you are the winner of cheverlet lottery. And just this thing i got understood but after this he spoked in a very difficult axcent which i was not able to understand. After 1 minute he disconnected the phone. And then i checked my account balance , i was shoked , he had stollen by all acount balance. And when i called back to that number the server was idicating that this is a wrong number.

  • On Wednesday, March 04, 2015, mohak sahu wrote:

    I had recieved a mail that i had won 5000000 pounds an a car from the cheverlet company,they asked me to give my details like phone number,address etc. I mailed these details to them on 27/2/15 at that time there was no balance in my sim card.
    There was no reply from them for many days. but on 4/3/15 bought 100 rupees balance for my sim card. And after 2 hrs i recieved a phone call from 44701285432 this number.the man said that you are the winner of cheverlet lottery. And just this thing i got understood but after this he spoked in a very difficult axcent which i was not able to understand. After 1 minute he disconnected the phone. And then i checked my account balance , i was shoked , he had stollen by all acount balance. And when i called back to that number the server was idicating that this is a wrong number.

  • On Saturday, February 28, 2015, Stacey wrote:

    So today I received my second phone call from 'Microsoft Support' claiming I had issues with my PC and that it had malware and viruses. The guy was heavily Indian and it was obviously a scam from the start, but, to see where this was going my boyfriend and I played along for a while.
    They told us to open run on our PC and then open the control document from there, the one that lets you type in commands. After that they asked questions like the username that was showing and such. We did not tell them and, in fact, my boyfriend hung up on him. Less than a minute later he phones back saying 'we must have been disconnected' to which I replied, 'no we hung up' and hung up again.
    How do I know it was a scam I hear you ask? Well gather around children and I'll tell you a tale. I have two Microsoft systems running in my house, a desktop and a laptop, neither have been registered to our current phone number as we have recently moved house. How would Microsoft have our correct phone number?
    I feel sorry for anyone who falls for something so blatant. Next time I'm going to keep them on the line and casually say I have a Mac.

  • On Saturday, February 28, 2015, alan wrote:

    I've gotten four calls in three days. Each from a different phone number. The first time I looked them up, saw it was a scam and hung up. The second time I let them take me to the place where they'd do damage (command window) and then told him i had to put him on hold, and to please wait. I was able to keep them on hold for 15 mins. The next time, a woman called. Right after she said it was the Microsoft Support Center. I asked what company that was and she said they don't have a company. I asked well then what company's name is on your paycheck. She yelled Moth*r F*****! and hung up. The fourth time I got called, it was a guy. I asked him what he was wearing. He was confused so I made it clear what I was asking. There was a long pause and he hung up. I can't wait for the next call!

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