(45 votes)

Microsoft Tech Support

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How the scam works:

The growing number of computers per household all over the world has offered scammers a variety of fraud ideas.

One of the latest telephone scams reveals criminals calling house numbers, claiming to be Microsoft technicians offering “free security checks”. Once they get the victims’ trust to get them logging into their computers, the scammers get either remote access to the machines or trick them to give away credit card number information.

According to a survey done by Microsoft, 16% of their product users have received such phone calls. You can get one too, not necessarily from “Microsoft techies”, but from fake Apple, Samsung, Google reps, etc. This scam is also known as the Scareware Scam.

How to avoid:

These companies are so busy already offering tech support - it’s probably impossible for them to call you, instead of the other way around.

Make your friends and family aware of this scam by sharing it, using the buttons provided.

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There are 76 comments

  • On Wednesday, September 17, 2014, Rochelle wrote:

    I received a call from 905-260-6390 to my cell at 11:23 a.m., EDT. The caller also sounded like he was from India. I said how would you know there is any issue with my home computer when I'm work. What bull crap. I'm reporting to the FTC as well.

  • On Tuesday, September 16, 2014, jajjaaj wrote:

    Got that today. Indian accent, kept saying I asked for assistance. Geeze, no matter how many times I told him there was nothing wrong with my computer, he kept saying he could help me and go to some website. Finally called him an a**hole and said I would report him for trying to scam me. I hung up and blocked the number. Which by the way showed up as 764-767.

  • On Saturday, September 13, 2014, Michele Livesay wrote:

    Caller Unknown had Indian Accent
    He called from phone number 1-925-263-6171 on September 13 at 12:48 PM. Identified that he worked for Microsoft. He said my computer was sending messages to Microsoft that it was infected with a virus. He was calling to identifit the virus and remove it from my computer. He wanted me to get my computer. I then asked him for a phone number so I could call him back. I did not hesitate when he gave the phone number 1-925-263-6989. I hung up and dialed the number. I got a recording "Welcome to Jims AutoBody". I looked callers number up using caller Id 1-925-236-6171. The response to my phone call was this is not a working number.

  • On Thursday, September 11, 2014, Lakewolf Whitecrow wrote:

    Same thing here. It's 9/11/14 @ 9:18 PM EDT, & I just hung up with him, pretending I couldn't hear him. Name is John Rosewell at 917-200-9423.

  • On Thursday, September 11, 2014, John Gunning wrote:

    Received today (2014-09-11) a call from "Jason Parker" with an Indian accent who said he was from Windows. 201-399-6208. Caller ID said 152-314-8455. Said he had reports my computer was receiving viruses. Claimed he had my computer
    ID and asked me to punch Ctrl, Windows key, and R. I declined.

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