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Microsoft Tech Support

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How the scam works:

The growing number of computers per household all over the world has offered scammers a variety of fraud ideas. One of the latest telephone scams reveals criminals calling house numbers, claiming to be Microsoft technicians offering “free security checks”. Once they get the victims’ trust to get them logging into their computers, the scammers get either remote access to the machines or trick them to give away credit card number information. This is also known as the Scareware Scam.

Watch the video below to see in action how the scam happens.

Microsoft Tech Support Scam Video

According to a survey done by Microsoft, 16% of their product users have received such phone calls. You can get one too, not necessarily from “Microsoft techies”, but from fake Apple, Samsung, Google reps, etc.

How to avoid:

These companies are so busy already offering tech support - it’s probably impossible for them to call you, instead of the other way around. If you watched those videos above you will know exactly how to play with the scammers when they call.

Make your friends and family aware of this scam by sharing it, using the buttons provided.

There are 130 comments

  • On Friday, July 10, 2015, Robert wrote:

    The number given to me to call in my scam case is 866 214 8749. The person, also with an Indian accent, claimed to be from Microsoft and told me my computer was sending out all sorts of problem messages to Microsoft, and if it was not taken care of that moment I would have major problems. I acted very concerned and told him to hold on while I retrieved the information he needed.I wonder if he is still waiting. LOL

  • On Thursday, July 09, 2015, Cindy wrote:

    I get these calls saying my computer needs cleaned for viruses and a problem can be fixed by turning on my computer. It just so happened they called two days after my computer had been cleaned by iYogi that I have used since I got my computer in 2009 and contracted with them for another year. Suddenly this guy says well he doesn't have any evidence that it was done and needed my information again so they could make sure it was on file and seemed to be pretending to be from iYogi. The flags went up as soon as I gave them my credit card number and I was sick. We started a very heated discussion and I asked if we were being recorded and I said "GOOD". They billed my card with the co. name TechNina.Look them up on-line for the fraudulent way they cover themselves to not give refunds. My bank has been disputing with them and have gotten it taken care of.

  • On Thursday, July 09, 2015, lillie w. wrote:

    Every day I get a call from 9934 some days it's another number every time it's a Indian guy my dad answered my phone and pranked them he said he was typing it in but he wasn't he just sat down then said sir I know this is a scam they lie to you so u lie to them next time they call I'm going to say I'm do not have a Windows I have a Mac even though I really have a windows

  • On Wednesday, July 08, 2015, JULIE wrote:

    I HAVE RECEIVED SEVERAL PERSISTENT CALLS BUT I USUALLY JUST TELL THEM THAT I AM NOT INTERESTED. SO THAT I COULD CHECK OUT TODAY'S VALIDITY OF A SIMILAR CALL, THEY TOLD ME THAT HE COULD BE REACHED AT 1-571-358-8007 OR THE WEBSITE WWW.SUPPORT4ALL.COM. CHECKING OUT THE INTERNET, I REALIZE IT IS A SCAM. WARNING THE GENERAL PUBLIC OUT THERE ... HOW DO I STOP THOSE CALLS?

  • On Tuesday, July 07, 2015, Niven Casey wrote:

    I was called this morning by some very authentic and professional sounding Microsoft technicians, who told me I had a number of viruses and Malware on my PC. I asked them how I could be sure they were Microsoft and they went through a somewhat elaborate process of what seemed to be proof.
    At the end of all the chat and passing me onto other senior technicians they told me I needed a bundle of Microsoft software including a Windows 7 to 8.1 upgrade, wanted to be connected to my PC for two hours and charge me the princely sum of £300 on a very officious looking Microsoft electronic form.
    I told them I would call them back, but they were adamant I had to go ahead there and then.
    I put the phone down on them and called my work's tech support who did some sifting and informed me it was a scam.
    I didn't think it sounded right, so was lucky the alarm bells sounded within me.

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