(44 votes)

Microsoft Tech Support

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How the scam works:

The growing number of computers per household all over the world has offered scammers a variety of fraud ideas.

One of the latest telephone scams reveals criminals calling house numbers, claiming to be Microsoft technicians offering “free security checks”. Once they get the victims’ trust to get them logging into their computers, the scammers get either remote access to the machines or trick them to give away credit card number information.

According to a survey done by Microsoft, 16% of their product users have received such phone calls. You can get one too, not necessarily from “Microsoft techies”, but from fake Apple, Samsung, Google reps, etc. This scam is also known as the Scareware Scam.

How to avoid:

These companies are so busy already offering tech support - it’s probably impossible for them to call you, instead of the other way around.

Make your friends and family aware of this scam by sharing it, using the buttons provided.

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There are 47 comments

  • On Wednesday, July 02, 2014, Geraldine Stubbs wrote:

    I just go a call from 002030264051 they said they where from windows tech team and would I put my computer on as there has been a download on my computer,I just said no to many scammers out there then put the phone down. She was an Indian. Lady

  • On Monday, June 30, 2014, Margaret wrote:

    Haha! I just received another one of these calls. This time I told the guy I didn't have a computer and he said, really? Then he said I had such a sweet voice and asked me how old I was. Wth? I told him he was a %+#€ idiot and hung up. Last time they called I played along like I was doing what they asked on the computer and they finally got mad and hung up.

  • On Monday, June 30, 2014, Cedric wrote:

    Same scam said i must type in www.ammy.com. I knew that is a remote desktop program. I pulled out my internet cable. They phoned me on my landline

  • On Tuesday, June 17, 2014, Liz wrote:

    I am getting these calls at least 3 times a month. I seem to get a 'dead' call early in the day, then a real one around dinner time. So I tell them that I am recording and tracing their call for the Police. Duhhhhhhhhhh! They hang up instantly!

  • On Tuesday, June 17, 2014, Retha wrote:

    I'm South African, and just had a call now from a certain "Eddy" (also sounds like an Indian), claiming to be calling from Microsoft. The exact same scenario....'worms' etc. had been detected on my PC, also that my licence has expired. Am I at my computer, because he will quickly assist me to clear all problems. I did not touch my computer while talking to him, then I asked him for their help-desk number to confirm that this service is legit, to which he became very annoyed with me: "I am now getting tired of all your questions. You will face the consequences within 17 hours from now when you will no longer have any access to your internet." I thanked him and hung up. This is scary - so many people are not aware!!!!!

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