(44 votes)

Microsoft Tech Support

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How the scam works:

The growing number of computers per household all over the world has offered scammers a variety of fraud ideas.

One of the latest telephone scams reveals criminals calling house numbers, claiming to be Microsoft technicians offering “free security checks”. Once they get the victims’ trust to get them logging into their computers, the scammers get either remote access to the machines or trick them to give away credit card number information.

According to a survey done by Microsoft, 16% of their product users have received such phone calls. You can get one too, not necessarily from “Microsoft techies”, but from fake Apple, Samsung, Google reps, etc. This scam is also known as the Scareware Scam.

How to avoid:

These companies are so busy already offering tech support - it’s probably impossible for them to call you, instead of the other way around.

Make your friends and family aware of this scam by sharing it, using the buttons provided.

There are 60 comments

  • On Tuesday, August 05, 2014, Lester wrote:

    called twice today.
    said they are Windows Technicians my licence has expired and their database is reporting errors from my laptop. They asked me to boot my laptop to fix it. I asked them to hold, called my brother who is an electrician and pc whizz he said No!!! SCAM!!!! Hung up immediately! Beware all.

  • On Thursday, July 31, 2014, M Groenewald wrote:

    A man have called my husband 3 or 4 times the past three weeks and told him our Microsoft windows licence has expired already and he has to sit in front of the computer and log in. Fortunately my husband isn't very computer literate and told the man he would ask his wife. I told him I suspect this is a scam and he must put the phone down when this person calls again.

  • On Wednesday, July 30, 2014, Katie wrote:

    I have received this call two days in a row on my home phone. The first day it was they were from microsoft and today it was from the windows co. Which if you know anything you know microsoft makes the windows program. SMH! There number shows up on my caller id as Unknown Name 000-000-0000. I informed them today that I know for a fact that they do not work for microsoft as I reported them yesterday to microsoft when they tried to get access to my computer. The guy then proceeded to ask me if I was stupid and I said no but you all must be if you all think anyone would actually fall for this scam. Then he hung up on my oh well I hope i didnt hurt his feelings lol! I do hope they call me tomorrow so I can get more information from them to turn over to the police :D

  • On Monday, July 28, 2014, Mickie wrote:

    Received phone call from caller ID "Dir Asst CA" from Indian man saying he was from Microsoft. Said there were security issues with my computer. Told me to press Control key plus some others. I hung up on him and he called back, this time ID "Dir Asst AR" --same guy. I told him I had no idea who he was or why he was calling and if Microsoft wanted me they should send an email. I hung up. So far, no further calls.

  • On Monday, July 28, 2014, Kris wrote:

    I have had 3 call like this, one at home & 2 on my cell. All Indian accents, say they are from Microsoft, 1 was a lady saying she was from Windows support. One of the area codes was a Washington State code, but if you try to call it back it doesn't do anything. Changed passwords & did a scan right away.
    Just hand up on them.

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