(45 votes)

Microsoft Tech Support

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How the scam works:

The growing number of computers per household all over the world has offered scammers a variety of fraud ideas.

One of the latest telephone scams reveals criminals calling house numbers, claiming to be Microsoft technicians offering “free security checks”. Once they get the victims’ trust to get them logging into their computers, the scammers get either remote access to the machines or trick them to give away credit card number information.

According to a survey done by Microsoft, 16% of their product users have received such phone calls. You can get one too, not necessarily from “Microsoft techies”, but from fake Apple, Samsung, Google reps, etc. This scam is also known as the Scareware Scam.

Watch the video below to see in action how this tech support scam happens.

Microsoft Tech Support Scam Video

How to avoid:

These companies are so busy already offering tech support - it’s probably impossible for them to call you, instead of the other way around. If you watched those videos above you will know exactly how to play with the scammers when they call.

Make your friends and family aware of this scam by sharing it, using the buttons provided.

There are 81 comments

  • On Saturday, September 20, 2014, Tony wrote:

    Received a call from 521-862-7051. They said they were from Microsoft and that I had an issue with my computer and I had asked for assistance. I said I did not and asked how they got my cell number. He just kept saying I called. I asked him to hold which he politely said sure and I hung up on him. Then a few seconds later I got a call from this number 918-282-3935 but I did not answer and they did not leave a message. I promptly reported it to the FTC and also registered my number on the do not call registry.

  • On Friday, September 19, 2014, Cathy wrote:

    I got a call today from "Stella Wilson" (Indian accent of course). she said that she worked at Microsoft and they were receiving reports that my computer had some sort of issues and was in jeopardy of crashing. I asked for her number and she gave me 832-426-2475. The phone died, but she called me back. She told me to check the licence number by hitting the Microsoft flag and "R". I said no - I would take my computer into Staples and have them check it out.

  • On Thursday, September 18, 2014, Vicki J. Vallor wrote:

    I just received a call from a male with broken English. He said Microsoft was receiving messages that there was something wrong with my computer. He said to hit and hold the CRTL button and then the flag next to it. I Knew it was a scam and I told him so, then hung up. He then repeatedly called back several times, but I let the answering machine pick up. This was at 8:15 AM.

  • On Wednesday, September 17, 2014, Gadth wrote:

    Ok so we too had a scam call, my son didn't realise, so did as they asked him to do. Anyone know what that would have been and how to get rid of it ?

  • On Wednesday, September 17, 2014, NexGen wrote:

    I just got a call in Indian Accent and his name was "Peter Parker". Caller ID was 505-349-4654. I confused him so much that finally he got angry on me and hung up in an abusive Indian bad word . I happen to understand that word cause I am Indian too. Please be aware. These kind of caller can make your family, spouses , kids or parents their victims. Please make them aware that first ask caller's identity and insist on calling him back , talk to his supervisor and verify identity. The best is never accept any help. Please go to someone you know for help. Don't trust some one calling you..

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