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Microsoft Tech Support

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How the scam works:

The growing number of computers per household all over the world has offered scammers a variety of fraud ideas. One of the latest telephone scams reveals criminals calling house numbers, claiming to be Microsoft technicians offering “free security checks”. Once they get the victims’ trust to get them logging into their computers, the scammers get either remote access to the machines or trick them to give away credit card number information. This is also known as the Scareware Scam.

Watch the video below to see in action how the scam happens.

Microsoft Tech Support Scam Video

According to a survey done by Microsoft, 16% of their product users have received such phone calls. You can get one too, not necessarily from “Microsoft techies”, but from fake Apple, Samsung, Google reps, etc.

How to avoid:

These companies are so busy already offering tech support - it’s probably impossible for them to call you, instead of the other way around. If you watched those videos above you will know exactly how to play with the scammers when they call.

Make your friends and family aware of this scam by sharing it, using the buttons provided.

There are 115 comments

  • On Tuesday, May 05, 2015, monica wrote:

    I got a pop up on my computer saying I needed support and it wouldn't let me exit out of it. It game me a phone number to call so I did. After him asking me what was on my screen he asked me to click on a couple things than after that he was able to move around the mouse and stuff.
    He showed me what was "wrong' with my laptop and then offered a virus software.. I said I didn't have time and that I needed to go to work. He asked for my name and number and that's all he got. Im not sure if they will be able to get in my computer and email and bank account. If theres anything I can do pleaseee let me kneo

  • On Monday, May 04, 2015, Beverly wrote:

    I received the Microsoft scam calls last Fall in Massachusetts...repeated calls, even at my work.
    Just received two more today in SC...untraceable calls, tho last year I tracked one to a Boston exchange and another to Miami...
    Same Indians, male and female, same story, open computer and they will "show me" what us wrong....when you play along, they get very annoyed....wasting money and time.....finally told the second caller I knew it was a scam, that I had already reported them to the Attorney General and got an immediate disconnect....
    Someone must be falling for this; they keep at it!
    Today the male identified himself as from the "Satisfied Tech Desk"....
    When my sister was called last year and told them she did not have a computer....(the truth) their reply was:
    "Are you sure?"

  • On Saturday, May 02, 2015, Warren wrote:

    3479604787 called me 4/30/2015. Offensive caller tried to gain access to my computer and scam money for repair. Number tracked to Electronic World Support Service, EWSS.US, website hosted by GoDaddy .com. See also CYBERNATICS.US, hosted by Bigrock.com. These are fronts for ZNOME CONSULTANCY based in India, whose website is also hosted by Bigrock.com. The people directing this are…
    ABIR MONDAL, 5, Sastriji Colony, Dakshindari Road, Vidhan Nagar, Opp - Cpm Party Office, 3rd Floor, Kolkata, 700048
    in.linkedin.com/pub/abir-mondal/3b/529/646
    https://www.facebook.com/abir.mondal2/friends
    BABUN MUNSHI, Bhabanipur, 2 No Gopalpur, Haroya, North Twenty Four Parganas, 743445, West Bengal, India
    in.linkedin.com/pub/babun-munshi/33/155/a39
    https://www.facebook.com/babun.munshi?fref=ts
    TRIDIP GHOSH, 575/1, Basu Nagar, Udayrajpur, Madhyamgram, Near Ivy Abasan, Kolkata, 700129, West Bengal, India
    in.linkedin.com/pub/tridip-ghosh/44/a5b/b4b
    https://www.facebook.com/tridip.ghosh.3?fref=ts
    KAUSHIK DUTTA GUPTA
    in.linkedin.com/pub/kaushik-dutta-gupta/ab/417/313
    https://www.facebook.com/duttagupta/photos?pnref=lhc
    TELL THEM WHAT YOU THINK

  • On Saturday, May 02, 2015, Andrea wrote:

    I've been harassed for quite sometime with these calls. I have now started asked for a return phone # as the calls read on the phone as "out of area." The last time an Indian human asked me if I wanted the number to put in my p***y? I FLIPPED! I told him to go fuck himself and lose my #. It's out of control. Is there NO way to stop these calls??? It's a sexual assault as far as I'm concerned.

  • On Tuesday, April 21, 2015, Erica wrote:

    I received a phone call from Microsoft the other day . Saturday April 18 2015. It was a very heavy Indian accent man saying to please get to my computer at once it's infected. I kept going along with him going "oh no" . Then after about 5 minutes I go wait how can my computer be infected if I don't have one? There was a pause then all of a sudden his accent was gone and he says " do you have pu**y for me?" I FLIPPED and said wtf did you just say? And he repeated it again with no accent. I CANNOT wait for a call back .

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